Here at Locksmith Nottingham we only use locks up to the British standards set by the British Standards Institute, this is because if we replace someone’s lock with a lock that isn’t up to British standards it could mean they aren’t covered by their home insurance if they get burglarised. Obviously you can’t tell how good a lock is just by looking at it, that’s why the British Standards Institute have a set of tests that simulate different well known methods of breaking into the types of locks being tested. And if a lock passes it’s branded with the British Standards kite mark (seen below), which tells you that it’s up to scratch.

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I got locked out of my Nissan 370Z and started searching locksmiths on YP. They all said a minimum 5 hour before they can do it and I pictured myself waiting most of the day. I was referred to Rosedale Locksmith Services by another honest locksmith and boom! Galen was at my location on Goldenwood Rd in about 30 minutes. I was so grateful to them - they were also cheaper than the competition too. :-)!
We strive to be a company who everyone in Nottingham knows to be a safe and rewarding business to use. Although we wish for that, we also understand to make our position worse that a lot of these companies will have even longer speeches on their excellent customer service manner and then throw it all away when you go to do business with them. So  how do we stand out form those other businesses? 

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I made an appt today at 11am, left work to get home on time to meet them, and NO-ONE. I called, and talked to Russ (i think) who said (at 11:20) "we're just finishing a job and we'll be out there in 20min or so." No call to me, no communication that they were running late. I complained that if I stood up my client or showed up late for work I would be fired. "things happen" When i got a little fiesty i was told "I don't work for you" (i agree, but i believe when I am paying for a service, there is a certain expectation of quality and good communcation). Russ told me "I'll not be admonished by anyone" When I said I'll find another locksmith he said "please do!"

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